1Information We Collect
To provide high-speed seafood deliveries and seamless order fulfillment, we collect the following types of information:
- Account & Authentication Data: Mobile phone number, full name, and authentication tokens verified via SMS OTP.
- Delivery Addresses & Location Data: Precise GPS coordinates (when permission is granted) and saved physical addresses to calculate nearest distribution hubs and dispatch orders efficiently.
- Order & Transaction Details: Items purchased, total prices, invoice records, payment reference IDs, and fulfillment timestamps.
- App Analytics & Performance: Device identifiers, OS version, push notification tokens, and crash logs to maintain uptime and speed.
2How We Use Your Information
Your information is used strictly to power your DayCatch experience:
- Processing, packaging, and delivering fresh fish and seafood orders to your door.
- Sending live delivery tracking updates, OTP verifications, and order status alerts.
- Offering dedicated customer support and resolving return or refund requests.
- Preventing fraud, enforcing safety policies, and complying with statutory tax requirements.
3Data Sharing and Protection
DayCatch does not sell, rent, or trade your personal data. We share necessary information only with:
- Assigned Delivery Partners: Customer address and phone number for delivery navigation and communication.
- Secure Cloud & Infrastructure Partners: Cloud hosting (AWS), database storage, and secure payment processing gateways.
- Legal Compliance: When required by lawful court orders, law enforcement requests, or Indian regulatory standards.
4User Rights & Account Deletion
You maintain full control over your personal data. You can delete your account and personal records at any time from inside the app or online.
Need to delete your account?
Request instant or self-service data removal.
5Contact & Privacy Officer
For any inquiries regarding data protection or our policies, please contact us: